Privacy Policy

At Zardozi by Sheen (operating as Sheen Fashion Studio), we value the trust you place in us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from zardozibysheen.com.

1. Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Personal Identifiers: Name, billing address, shipping address, and email address.

  • Contact Information: Phone number (for delivery updates and WhatsApp communication).

  • Payment Information: We do not store your credit card or bank details. All payments are processed securely through our third-party payment gateways.

2. How We Use Your Information

We use the Order Information that we collect generally to fulfill any orders placed through the Site. Additionally, we use this information to:

  • Communicate with you (via Email, SMS, or WhatsApp).

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products or services (if you have opted-in).

  • Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the store).

3. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example:

  • E-commerce Platform: We use WordPress/WooCommerce to power our online store.

  • Logistics Partners: We share your name, address, and phone number with courier services to deliver your orders within India.

  • Analytics: We use Google Analytics to help us understand how our customers use the Site.

4. AI and Visual Content

Our website uses AI-generated model images for illustrative purposes. We do not use your personal photos or data for AI training without your explicit consent. Any data shared during a "Custom Order" or "Bespoke Request" is kept strictly confidential between the designer and the client.

5. Your Rights (India)

In accordance with the Information Technology Act, 2000 and the Digital Personal Data Protection (DPDP) Act, you have the right to:

  • Access the personal data we hold about you.

  • Request the correction of inaccurate data.

  • Request the deletion of your data (subject to legal or contractual obligations, such as tax records).

6. Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed.

8. Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

9. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact our Privacy Officer:

Sheen Fashion Studio Address: Salma Bazaar, Amir Nisha, Aligarh, Uttar Pradesh - 202001 Email: care@zardozibysheen.com WhatsApp: +91 7017641651